I have had the same issue as you, and I ended up setting the following auxillary parameters for the SMB service: This did the trick for me, and I am not experiencing issues renaming or deleting directories anymore. I’m going to be testing High Sierra as soon as I possibly can. I guess it’s slightly more reliable. sudo sysctl -w net.smb.fs.loglevel=0. I thought this setting looked fine, since I saw others on the web using same ACL. (Don’t grab the debug data with this change enabled), sudo -s (To push recursively the ACL settings), Then the ACL looks like this. Unix is able to move, rename and delete files that are opened with a read-only file handle. /etc/nsmb.conf ) until you can deploy macOS Mojave? Can you try disabling notifications in the nsmb.conf file and let me know if Finder’s behavior changes? Both workarounds force OS X to use SMB1 as a network protocol instead of the default SMB2 used by OS X 10.9 (Mavericks). https://support.apple.com/en-us/HT202013, 4. Anyone tried hosting the SMB share on a partition/volume that is formatted with exFAT ? macOS: Fixing SMB Windows File Sharing Not Working On Mac, https://miapple.me/wp-content/uploads/2016/09/Fixing-SMB-Windows-file-sharing-not-working_user-grayed-out.jpg, https://miapple.me/wp-content/uploads/2015/06/miApple.me-logo-2015_RGB-300x97.jpg, Installing Huawei E3372 On macOS 10.12 Sierra And macOS 10.13 High Sierra, macOS: How To Fix Grayed Out Folders Or Files On Mac. I was able to track it down to a corrupted preference file. Let us know if this works around the issue in High Sierra. Mac Bug Connecting to Non-Apple SMB Shares, https://apple.lib.utah.edu/wp-content/uploads/sites/9/2016/02/bug_demo_720p.mp4, https://openradar.appspot.com/radar?id=6119440361979904, https://helpx.adobe.com/photoshop/kb/networks-removable-media-photoshop.html, https://macadmins.slack.com/team/U09H7JPPE, https://swissmacuser.ch/workaround-connecting-smb-fileshare-in-macos-mojave/#.W5lVvi0UVE4, https://www.ixsystems.com/community/threads/smb-deleting-large-folders-fails-from-macos-finder.74832/, Marriott Library - Apple ITS | Google Chrome for Kiosks Posted to GitHub, Episode 158: Bradley Chambers and Apple @ Work – Mac Admins Podcast, Mac Managers Meeting – Directions – 1705A, Episode 157: Justin Esgar and ACEs – Mac Admins Podcast, Simple Certificate Enrollment Protocol (SCEP). This site uses cookies. I am able to reproduce this bug on MacOSX 10.13 High Sierra on a Synology DSM416 running DSM 6.1.4-15217. Ugh! # owner: root Thanx, Chris. This doesn’t sound like the bug mentioned in the blog post, but a permissions issue with your server. As a result, content search from Macs does not work on Windows servers and most NAS devices, and ordinary file searches can take minutes or hours, instead of seconds. I experienced no issues on my own Mac which runs Mojave client (upgraded from Sierra to High Sierra and then to Mojave) and therefore I were not suspicious at first. Seitdem gibt es vor allem beim Zugriff auf SMB2-Freigaben unterschiedliche Probleme. Mamdoh -------------- Hi everyone, I’m having a problem with SMB shares on MacOS Sierra. Has there been any more work on this? Unmount the share and stop the packet capture Note that blocking some types of cookies may impact your experience on our websites and the services we are able to offer. To enable File Sharing in macOS or Mac OS X, open the ‘Sharing‘ pane of ‘System Preferences‘ and select the option for ‘File Sharing‘. Copyright © 2012 - 2020 miapple.me™ - Tech.Blog. I’ve just tested with High Sierra 10.13.0 version 17A365 and Windows Server 2016 and the issue seems to be resolved. In Yosemite (macOS 10.10) and later, connecting in the Finder by select Go > Connect to Server and entering smb:// plus the IP address or full name of the server. We are finding Mojva and Catalina Shares and file permissions access changing by themselves . Im Netz kursieren eine Menge potentielle Lösungen. • Flat permissions across the entire share How To Fix The macOS Catalina NAS Connection Failure. Any help/advice on this would be greatly appreciated. If you haven’t found your problem on the list, we encourage you to try a system clean up anyways. Any reason why myself and our Mac users would still be having this issue? Cheers. SMB was disconnecting from file shares too frequent and virtually unusable. everyone@:————–:——I:allow. Control-C, And to disable SMB debug logging, issue the following terminal command: I’m still seeing this issue with macOS High Sierra 10.13.1 and 10.13.2 – it did look like it was initially fixed in 10.13, and the issue was definitely better, however now with more heavy use and newer updates, we’re back where we were before. The only fix i found for this was to do a save as every time and save over the previous versions. Searching Google for “10.11.5 slow smb” returns pages full of results of people reporting the same issue. Use Onyx to fix problems in permissions but first found if you Click “Create New” UUID ( Preferences/Users unlock first, then right click user Advanced Options) then boot into recovery, run Terminal “password reset” then tick Clear ACL’s it works better. Please post back if you have any other issues. Thanks for sharing, can you share configuration and specifications? I couldn’t reproduce this on a Synology share, so perhaps it is Microsoft Window Share specific. Like non-Adobe applications? Learn how your comment data is processed. group@:rwxp–aARWcCos:——I:allow Fixing SMB Windows file sharing not working_cannot connect to iCloud. The most common issue is the non-existent activation of the vfs_fruit Samba module for SMB3.x connections on Synology NAS’. For example: This fix also applies to Mac OS X 10.11 El Capitan. Windows computers and Macs can then see your computer on the local network. User only have modify now. Here are the release dates: 10.14.5 – May 13, 2019 10.14.6 – July 22, 2019. We are moving toward all endpoints to be 10.14.3 (or latest). Have you contacted Synology technical support about the issue? So, I the following bug to…, Apple Bug Reporter The previous folder lockout issue appears to be resolved using macOS 10.14.x client side. Some Mac users have reported a variety of problems with MacOS Catalina, ranging from installations getting stuck or taking abnormally long, to problems with some apps not working, to issues with certain printers or accessories no longer working, App Store difficulties, iCloud and Apple ID issues, amongst other nuisances. • Apply permissions to groups with Read Only or Modify access Please let me know if this worked for you! First, and both crudest and simplest, is to force your Mavericks Mac to use SMB instead of SMB2. @richard.glaser, 2. These cookies collect information that is used either in aggregate form to help us understand how our website is being used or how effective our marketing campaigns are, or to help us customize our website and application for you in order to enhance your experience. Companies that use macOS file sharing had to resort to rolling back their OS or using AFP. Experience Mac to the fullest with a refined new design. disable column view preview window as the server considers the preview file an open file so it locks the file when a user has it simply highlighted…fairly easy solve although it takes away functionality somewhat. SMB Windows file sharing not working on Mac after upgrading to macOS 10.13 High Sierra or macOS 10.12 Sierra or setting up a new Mac or MacBook via iCloud is easily fixed. ForkLift seems to have no problem renaming folders on smb servers, but might be expensive if you have to get it for all of your end users until Apple sorts this out. macOS Catalina problems during installation isn't as rare as you think, and there are a few ways to fix the issue. Anyone found a solution to it? I’m still having this issue on 10.14.6 with a 2012R2 server smb share. Original rename issue appears resolved! Check to enable permanent hiding of message bar and refuse all cookies if you do not opt in. Supposedly it is supposed to work along these lines (link is a few years old and I haven't found an example for setup on macOS High Sierra). Hi Richard. Unless there is a specific nsmb.conf setting to which Im not aware. In order to activate this module, you’ll need to SSH your NAS and change the smb.conf file in accordance. https://openradar.appspot.com/radar?id=6119440361979904. If this does not resolve the issue, please send me what steps you take to reproduce this and the behavior seen on the second client with the locked files. Then unmount and remount any SMB shares. Then if I go into the file and modify it, save it. We hope Mac OS 10.13 High Sierra will include it. Go back into it, the second save session will not be saved and in fact shows as the original. Turn off packet signing for SMB 2 and SMB 3 connections If you have not already done so, read through the getting help section. Until you unmount the share, reboot your macOS device, or leave the network, the share will remain available. Most of them say “switch to AFP and the problem goes away.” That’s nice but I specifically use SMB because I have a share that’s accessed by Linux, Mac, and Windows - and so SMB is the right solution to keep file naming consistent. Not the ideal solution, but it does work. Can you share your SMB configuration on your Synology share? Can you share details about your SMB file server configuration specifics and notable settings that you are using with your mac systems clients? We have confirmed with other institutions that have their clients and server bound to Active Directory and they see the same issue. If this happens disconnecting and reconnecting back to the share seems to clear it, but its a pain in the ass. macOS 10.13.x was a non starter even when attempting to edit /etc/nsmb.conf with suggested fixes. Source: I’ve tried doing saves locally and then moving them to where they need to be on the shared drives when complete, and get the same errors. The main culprit is ‘Creator Owner’, which is a massive NO NO for working with macOS. Both workarounds force OS X to use SMB1 as a network protocol instead of the default SMB2 used by OS X 10.9 (Mavericks). (Notice the Dd instead of –) For 10.13, can you try disabling FileIDs (in https://swissmacuser.ch/workaround-connecting-smb-fileshare-in-macos-mojave/#.W5lVvi0UVE4. Thanks for the feedback. That should fix your problems for the most part. @richard.glaser What we have found is that working in list view mode instead of column view mode seems to alleviate the problem. We’ll need to know the model number, configuration and current firmware version of the Synology box. I appreciate that I’m late to looking at this issue. If you are on MacAdmin slack, can you send me a direct message. Level-1: root of the CIFS share. Clients are all Macs and are not AD bound. The last major holdout is files themselves are held once opened and closed for ~20 minutes. Have observed through windows open file utility that when a user traverses into a directory the directory is considered locked but when they back out it indeed unlocks right away. Big Sur offered my Windows machine 2.0.2, 2.1, 3.0, and 3.0.2. Changes will take effect once you reload the page. What version of macOS are you running? I am considering this, in order to alleviate all the ACL issues ppl have reported in various threads I have researched. But you can make adjustments to optimize SMB browsing in enterprise environments. Ive tested this by using spacebar preview and observing server side the file unlocked after this amount of time. Enable SMB debug logging: For SMB windows file sharing, you need to select a user for activation. I do have this same issue on my Synology RAID! I removed all ACLs and disabled NT ACLs from the home folders which seemed to work for the file locking issue. We will post more details, after we have done some more in-depth testing. We have a similar setup using mercurial, and this is causing us problems too. Click on the different category headings to find out more. • Avoid granting Full Control permissions to regular users. Did Synology offer any advice? Ive tested this by using spacebar preview and observing server side through the open file utility that the file unlocked after this amount of time. Otherwise, stay tuned. I have submitted a support ticket with Synology yesterday and am still waiting to hear back. The symptoms are most apparent when we go into the Computer Management > Shared Folders > Open Files. You can block or delete them by changing your browser settings and force blocking all cookies on this website. Disable client signing on the client end: How to Fix It In One Command Start a packet capture, replacing BSDName with the interface you are using (en0, en1 etc) Update [Oct 14, 2017] As of FreeNAS-11-MASTER-201710140514, this issue seems to have been solved; confirmed on two different FreeNAS machines. Sometimes, you cannot select the user because the user is grayed out. Ok, np. Eventually we were able to narrow it down enough to be able to consistently duplicate what they were seeing. Search on how to activate "fruity" on your Samba configuration and deactivate signing required on SMB on macOS. Does terminal work when Finder fails? It just list the files and does the parsing later such as default thumbnails, etc. Thanks again for the super detailed explanation and reproduction steps. I have the same problem on my EMC fileserver. The fix is specific to the operating system bug, is only included with macOS High Sierra. SMB1 scheint zwar weniger betroffen zu sein, ganz problemfrei ist es scheinbar ebenfalls nicht. Here's what that looks like in … This is a big problem, as Spotlight’s search functionality is not supported when Macs connect to NAS devices or Windows servers through SMB. SMB Windows file sharing not working on Mac after upgrading to macOS 10.13 High Sierra or macOS 10.12 Sierra or setting up a new Mac or MacBook via iCloud is easily fixed. We have seen the same behavior on Nasuni (https://www.nasuni.com) caching servers. Open up a terminal and enter this command. The main problems with AFP, an Apple product, would be that even Apple is abandoning it, and you can’t simply browse for a share in for example Kodi/XBMC. This is a wellknown problem with mac os - for years. These files opened in Read only mode are not an issue on a server running a Unix-type operating system. The directories and files had following ACL seen by running ‘getfacl /mnt/MyShare’: # owner: root I had a few questions regarding the behavior on 10.13: 1. Apple’s timeline for addressing its SMB problem is completely unacceptable. To revert back to AFP do not use the finder side bar an use the go command (command k) afp:// ip address e.g. There are a few issues with Finder still but there are simple workarounds (e.g. Thanks Richard, I’ll be keeping a close on this thread. # group: wheel Is there a keystroke missing or does this not work in Sierra? I am working with AppleCare Enterprise to get the Bug Reporter # and will post back. Really great stuff you have here. It appears the SMB client in Mac OS X (10.11, 10.12 and possibly others) is overly aggressive with file locks. I just moved to MacOS with an M1 Mac Mini and through the Mac I cannot access an smb off my router usb port. I couldn’t figure out why this were the case, and I thought it were an issue of the SMB config on the clients. But, if you post details of your Synology model and SMB configuration I can add it onto the AppleCare Enterprise problem ticket. Let me forward that information to our AppleCare Enterprise problem ticket and I will let you know what Apple responds. Many of the Mac administrators we reached out to for confirmation claimed they didn’t see it, until they followed our steps. However, I have seen issues like this before, which are usually linked to Windows permissions. I’ve also been having the issue with Adobe apps saving documents that are hidden and would like to get to the bottom of this…. Here is the Microsoft Case number: 115110913354757. For enabling SMB windows file sharing, you need to change the password of your local account on your Mac and NOT the iCloud password: Fixing SMB Windows file sharing not working_user not grayed-out anymore. Was also having issues save as from Adobe. # group: wheel You cannot activate SMB Windows file sharing because the user is grayed-out. Some user will see the pop-up message ‘This mac can’t connect to iCloud because of a problem with ‘Your iCloud email‘. I don't think this is just a windows problem. winacl -a clone -rv -p /mnt/MyShare Click to enable/disable Google Analytics tracking. But you can make adjustments to optimize SMB browsing in enterprise environments. You can’t rename it, you can’t move it, you can’t delete it. Perhaps someone having the problem will run Wireshark and report that. Are you seeing the issue just using Terminal on macOS? While the first is an ad hoc solution the second is a persistent but reversible configuration change (for this user account). Previously we where using Microsoft SharePoint for document storage and used Transmit, which would cache the file locally and then open it and allow editing and then re-upload it to the file share automatically on save. You can delete the /etc/nsmb.conf file to revert to standard behavior. Earlier this year we received a number of reports from users that were unable to delete, move or rename documents on a new SMB file share. And … Between those two versions Apple configured bonjour, when using it via the finder to access shares, to prioritize or utilize SMB protocl when accessing shares. Unless there is a specific nsmb.conf setting to which Im not aware. If anyone out there has seen client side adjustments or workarounds would be great to hear what those are. We haven’t been able to replicate the issue in macOS High Sierra GM. Fortunately, there are ways to mitigate this problem. The big issue for us though is the file renaming and password required, enter the password, and still will not let us rename. These cookies are strictly necessary to provide you with services available through our website and to use some of its features. Other users in my workplace suffer the same frustration. Capture a packet trace using Terminal on your Mac Have you tried contacting Synology technical support about it? By default the file does not exist on a fresh install of OS X/macOS. macOS Beta Asked by michis_0806 Copy to clipboard. I can see the shares in “Finder”, but, when I … Also I have enabled VFS objects of fruit, catia and ea_support = yes in the share configuration itself and things are much more smooth now. The ACLs were also prohibiting the extraction of zip files. Sorry, so the issue is resolved? Thanks for the information. How did you track it down to that one preference file? Thanks Richard – it’s frustrating that Apple are pretty much EOLing macOS Server (basically turning it into Profile Manager.app) and yet we have so many issues working with 3rd party server platforms. I will need you to provide more details. Finally, the user activated for SMB windows file sharing on your Mac. We run on an smb server and have tried ntfs servers as well and same issue. https://www.ixsystems.com/community/threads/smb-deleting-large-folders-fails-from-macos-finder.74832/, Update – it did not resolve the issue fully. Earlier this year we received a number of reports from users that were unable to delete, move or rename documents on a new SMB file share. This is how I solved the SMB file sharing problem on my Mac running Sierra. Updating to High Sierra and removing NTFS owner permissions resolved the issues. The instructions in this article apply to macOS 10.13.3 and earlier. Id say this is a bug. Turn off packet signing for SMB 2 and SMB 3 connections There are a few issues with Finder still but there are simple workarounds e.g. Thanks for the feedback. This sounds like its specific to the SMB protocol of Macs, not sure if there's a solution for that yet, but its already been fun exploring MacOS, Adobe InDesign and Windows Server Data Deduplication, finding out its pretty much a disaster! If you can share, I can ping AppleCare Enterprise about it. Windows on the other hand won’t do anything to any file with an open file handle. Hello, We’ve also been having the same issues. sudo rm /etc/nsmb.conf Issue still exist… with also High Sierra/Sierra/El Capitan installed, latest version, but no luck… Enjoy the biggest Safari update ever. Due to security reasons, you cannot use the same password for both your Mac and iCloud anymore. Richard, We were having a similar issue too but on a debian based samba share for network homes. I can see the shares in “Finder”, but, when I … Adobe Illustrator on macOS Using Networked Storage A group on-campus had intermittent success and failure when saving Adobe Illustrator files to a CIFS volume, similar to this forum thread. Thanks for the feedback. Not ideal, but maybe a workaround for your environment. In our guide, we are going to use the screenshots from our Synology NAS.
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